A complaint is your expression of dissatisfaction or alleged misconduct, either verbally or in writing, and should be submitted directly by you or by someone who is authorized to act on your behalf.
Our goal is to provide quality service to every customer. We always welcome your criticisms or suggestions and are dedicated to building long and outstanding relationships with our customers.
If the complaint is related to the booking process such as:
Please using one of the following assistances:
Other issues if happen will be solved based on the “Transportation policy” and “Checking and Boarding guide ” of the Airport Taxi.
Airport Taxi will make all reasonable efforts to handle complaints. In any other cases, all complaints will be solved according to Laws and Regulations of Viet Nam.
Please use one of following support:
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